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DELIVERY AND RETURNS
Information about Shipping and Returning Items purchased from our Online Store
DELIVERY INFORMATION

Orders placed before 2:00pm (GMT) will be packed and sent for shipping on the same day.

DELIVERY TIMES
UNITED KINGDOM

Your item will be sent using Royal Mail 'First Class'.

Please allow 2 working days from the time of your purchase for your item to be delivered.

USA AND CANADA

Your item will be sent using Royal Mail 'International Tracked and Signed Forí to ensure guaranteed delivery.

Please allow 5 -7 working days from the time of your purchase for your item to be delivered.

Products are sent from the UK and this is the fastest service available to us.

AUSTRALIA

Your item will be sent using Royal Mail 'International Tracked and Signed Forí to ensure guaranteed delivery.

Please allow 5 - 7 working days from the time of your purchase for your item to be delivered.

Products are sent from the UK and this is the fastest service available to us.

EUROPE

Your item will be sent using Royal Mail 'International Tracked and Signed Forí to ensure guaranteed delivery.

Please allow 3 - 5 working days from the time of your purchase for your item to be delivered.

Products are sent from the UK and this is the fastest service available to us.

REFUNDS, RETURNS AND CANCELLATIONS

You have 14 days to return your item from when you receive it.

Providing the item is unused and in the same condition as you received it, we will offer a 'no quibble' full refund.

Please allow up to 28 days for the funds to be deposited into your account.

If you are not happy with an item or have simply changed your mind and wish to return it, you will be responsible for the delivery costs to the UK.

If an item is damaged or not as described when you receive it, please send us an email containing a clear image (.jpg, .png or PDF) alongside an explanation.

Once we have processed your claim we will issue you with a full refund for the amount of the item.

POSTAL ADRESS

Queens of INK Ltd

23 Hampton Close

London

N11 3PR

United Kingdom.

CONTACT INFORMATION

You can contact us via phone or email.

Phone: +44 07854 068 137

Email: admin@queensofink.com